Customer satisfaction remains a priority for STIB. Throughout 2017, the employees of the public transport company have been working to offer travellers a high quality, reliable, high-performing, innovative service that is as safe as possible.
of passengers benefiting from a waiting time display
STIB intends to deliver a quality service that meets customer expectations. It manages its human and financial resources attentively and rigorously and ensures it has the tools and resources needed to continue its activities and improve mobility.
Renovation of the Bourse and de Brouckere metro stations